Shipping policy

What happens after you order

Orders are picked, checked and packed at our Amsterdam address within 1 to 3 business days. An order placed after the cut-off on a Friday, or on a Dutch public holiday, starts processing on the next business day. You receive a confirmation email as soon as the order is registered.

How long delivery takes

Please allow up to 15 business days from dispatch for the parcel to arrive. That figure covers the slower end of the carrier's range for the destinations we serve; many addresses are reached sooner. Weekends and public holidays are not counted as business days.

What postage costs

Postage is not a flat charge. It is estimated from the distance between our warehouse in Amsterdam and the delivery address you enter, calculated at checkout and shown in the order summary before you pay. The figure depends on the destination, the size of the parcel and its weight.

Tracking the parcel

A tracking reference is emailed when the parcel leaves us. The first scans can take 24 to 48 hours to appear, so a quiet tracking page on the first day is normal.

Late deliveries

Wait until the 15-business-day estimate has passed before writing, unless the tracking has stopped moving altogether. If the parcel looks lost, report it within 7 days of the expected delivery date so we can raise it with the carrier.

Damage in transit

Report any damage within 48 hours of delivery with photographs of the packaging and the item, and we will arrange a replacement or a refund.

The address on the order

We deliver to the address supplied at checkout, so please check the postcode and the house number are right. If a parcel comes back to us because the address was incomplete or nobody collected it, we will contact you about redelivery and the further postage that involves.

Duties and taxes

Orders shipped within the European Union do not carry additional customs charges. For destinations outside the EU, any import duty or local tax charged by the carrier is payable by the recipient and is not part of the price paid to us.

Who we are

Cornelis Fredericus Maria Scheffers
Semarangstraat 35H, 1095 GB Amsterdam, Netherlands
Email: contact@lastingerpacius.shop
Phone: +31 6 31020701